Iowa Mediation Service

Iowa Mediation Service (IMS) is a nonprofit organization dedicated to helping individuals, families, and organizations resolve conflicts peacefully and effectively. Since its founding in 1985, IMS has been a trusted resource for Iowans seeking professional mediation, facilitation, and educational services that promote understanding and cooperation. With offices in West Des Moines and Mason City, IMS serves communities across the state, offering both in-person and remote options to meet the diverse needs of clients.

At the core of IMS’s mission is the belief that effective communication and conflict management can transform relationships and communities. Their experienced mediators use proven techniques to help participants navigate disagreements, identify underlying issues, and build practical, long-term solutions. IMS also provides facilitation services for groups and organizations, ensuring that complex discussions are guided productively and respectfully.

Through its educational programs, IMS empowers individuals to develop better communication and emotional regulation skills—essential tools for managing anger, stress, and interpersonal challenges. These training opportunities support personal and professional growth by teaching participants how to handle conflict constructively rather than reactively. Whether assisting with family disputes, workplace tensions, or community challenges, Iowa Mediation Service helps clients move from conflict toward cooperation, restoring balance and understanding in the process.